Why This Webinar Matters

 

Documentation is no longer just a record of care, it's the foundation of safe, defensible and high-quality Occupational Therapy practice under the Support at Home program.

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With increased expectations around clinical governance, quality, accountability and outcomes, Occupational Therapists need documentation that not only demonstrates clinical reasoning but also supports funding decisions, continuity of care and regulatory compliance.

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Designed specifically for Occupational Therapists working in community aged care, this practical on-demand webinar explores what effective documentation looks like under Support at Home and how to build efficient workflows without compromising quality.

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Whether you're transitioning into Support at Home or looking to improve your documentation systems, you'll leave with practical frameworks and efficiencies you can immediately implement.

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What You'll Learn

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Understanding Documentation Requirements

• Documentation expectations under the Support at Home program.

• How documentation differs from CHSP, Home Care Packages and the NDIS.

• Aligning documentation with the Aged Care Act 2024 and Strengthened Quality Standards.

• Understanding AHPRA record-keeping obligations.

 

Writing Defensible Documentation

• Applying best-practice documentation frameworks.

• Clearly demonstrating clinical reasoning and decision-making.

• Writing concise, meaningful assessment notes and reports.

• Avoiding common documentation pitfalls that increase professional risk.

• Producing documentation that supports funding, quality and continuity of care.

 

Building Workflow Efficiencies

• Mapping documentation across the Occupational Therapy workflow.

• Streamlining referrals, assessments, goal setting, reporting and reviews.

• Reducing duplication while maintaining quality.

• Developing practical systems that save time and improve consistency.

 

Technology and Ethical AI

• Using technology to improve documentation efficiency.

• Ethical applications of Artificial Intelligence in Occupational Therapy practice.

• Maintaining professional standards while leveraging digital tools.

• Practical tips for reducing administrative workload.

 

Applying Learning to Practice

• Real-world examples of Occupational Therapy documentation.

• Practical workflow improvements you can immediately implement.

• Strategies for balancing efficiency with quality and compliance.

 

What You'll Walk Away With

 

By the end of this webinar you'll have:

• A clear understanding of documentation expectations under Support at Home.

• Greater confidence producing concise, defensible clinical documentation.

• Workflow strategies that reduce duplication and administrative burden.

• Clarity to explore ethical AI to improve efficiency.

• Practical systems you can immediately apply across your Occupational Therapy workflow.

 

Who Should Enrol?

 

This webinar is ideal for:

• Community aged care Occupational Therapists.

• Team Leaders and Clinical Leads.

• Occupational Therapists wanting to strengthen their understanding of restrictive practices and current legislation.

 

Suitable for clinicians at all experience levels.

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Learn from Industry Experts

 

Jess Francis

Occupational Therapist | Founder, The Training Club | Digital Health Innovator

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Jess Francis is an Occupational Therapist, digital health innovator and founder of The Training Club. With more than 15 years' experience across aged care, rehabilitation, disability, leadership and digital health, Jess helps allied health professionals harness technology to work smarter, improve efficiency and deliver better outcomes.

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Combining extensive clinical experience with expertise in digital innovation, Jess provides practical strategies that reduce administrative burden while maintaining high-quality, person-centred care.

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What's Included​

✔ Full on-demand webinar recording

​✔ Practical clinical frameworks to apply in practice

✔ Certificate of Completion for your CPD records

✔ Flexible online access -learn anytime, anywhere

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Build Confidence in Documentation Under Support at Home

Strong documentation protects your clients, supports quality care and demonstrates the value of Occupational Therapy.

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This practical webinar will equip you with the knowledge, frameworks and workflow strategies to produce documentation that is efficient, defensible and aligned with the expectations of contemporary aged care practice.