Working effectively with care partners in community aged care

As Occupational Therapists, our recommendations are only as effective as the relationships that support their implementation. Whether you're working within the Support at Home program or other community aged care settings, collaborating effectively with care partners is essential to achieving better client outcomes.

Yet many OTs receive little formal training in managing competing priorities, setting expectations, handling disagreements, or communicating recommendations in ways that strengthen, not strain, professional relationships.

This practical, case-based webinar explores how to move beyond simply managing conflict to becoming a trusted clinical partner. Using the Thomas-Kilmann Conflict Model as a practical framework, you'll learn how to adapt your communication style, navigate difficult conversations, and maintain your clinical integrity while building long-term collaborative relationships.

What this session covers:

• Understanding the care partner's role, priorities, and the drivers behind common challenges in community aged care.

• Applying an established framework to navigate disagreements and adapt your communication style.